guy and girl smiling at computer

Virtual Desktop

Virtual desktops work the same as regular PC computers. They are installed and hosted in the cloud instead of a physical computer. We can provide you with access to a virtual desktop if you need to use specific software that can’t be installed on your computer. There are three types of virtual desktops.

General Virtual Desktop

General is preinstalled with Microsoft Office 365 Outlook, Word, Excel and Powerpoint. This is a great option for Dual Credit students using a Chromebook and need access to full features of the software. All enrolled students have been provisioned access to this virtual desktop.

Drafting Virtual Desktop

Drafting is preinstalled with software for students taking engineering and other design courses. Software installed includes Autodesk AutoCAD, Autodesk Revit, Autodesk Civil 3D, SolidWorks, CadWorx, and AVEVA Everything3D. You'll need to be enrolled in a pre-approved course to access this virtual desktop.

Adobe Creative Suite Virtual Desktop

Adobe Creative Suite is preinstalled with Adobe Creative products you need for your assigned classwork. This is also a great option for Dual Credit students using a Chromebook and need access to full features of the software. You'll need to be enrolled in a pre-approved course to access this virtual desktop.

Access Your Virtual Desktop

If you have a computer (Windows or Mac) or tablet (Apple iOS & Android) and Internet access, then all you need is a browser to access a virtual desktop. Follow the steps below to get your virtual desktop. No need to request access!

  1. Select Your Virtual Desktop

    Select your virtual desktop

    1. General Virtual Desktop
    2. Drafting Virtual Desktop
    3. Adobe Creative Suite Desktop

  2. Log In Using Your San Jac Credentials

    Log into your selected virtual desktop using your San Jac email address and password.

  3. Allow the Virtual Desktop to Set Up

    Please allow one to two minutes for your virtual desktop to be prepared.

  4. Log Into Your Virtual Desktop

    When prompted, log into your virtual desktop using your Office 365 password and click log in.

  5. Get to Work!

    Once your desktop loads, you can click on the app you wish to launch and get to work!

    Make sure to save your work securely by using your San Jac OneDrive account.

    When you are ready to end your virtual desktop session, click the profile button near the upper right corner. Click end session twice to end your session.

  6. Need Help?

    If you're having trouble accessing the virtual desktop or need help with the software, please reach out!

    Virtual Desktop Help

A Network of Support

If you need any tech-related assistance or just have any tech questions, please request help or contact one of our support services below. You can also visit the Technical Support Homepage.

In-Person

ITS Service Desk Hours of Operation & Locations

Monday - Thursday: 9 a.m. - 6 p.m.
Friday: 8 a.m. - 2 p.m.

  • Central Campus: C-1.129
  • South Campus: S-12.120
  • North Campus: N-8.112

Online

ITS Tech Support

Click here for the service catalog and submit a ticket.

Phone or Email

ITS Help Desk Hours of Operation

  • Monday - Friday: 7 a.m. -  10 p.m.
  • Saturday/Sunday:  8 a.m. - 5 p.m

On-Campus Phone:
6137

Off-Campus Phone:
281-998-6137

Email:
techsupport@sjcd.edu